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• Home Products • Alberon Dolls • Annaleece • Bearington Bears • Bowbrook • Country Artists • Crisalis Collection • Egyptian Glass • Enchantica • Friendship • From the Earth • Gemstone Globes • Gund Bears • Hidden Treasures • Just the Right Shoe • Lost Dog • Maasai • Me to You • Molenniums • My Pedigree Pals • North Light Animals • Pendelfin • Piggin' Pigs • Pocket Dragons • Russ Berrie • Speed Freaks • Tudor Mint • The Turds • Tuskers • Twinkle Waterglobes • Wade • Wentworth Pewter • WhimsiClay Cats Information • How to Order • About Us • Terms • Contact Us • Links Affiliates 
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Availability of Stock For stock availability please contact us by e-mail or telephone. Every effort is made to ensure that products are in stock and can be quickly dispatched. Making a Purchase Order online using our SSL secure shopping cart. For customers not wanting to use our online shopping payment system, you can call us on 07957 825886. We accept the following credit cards: An order is only accepted when the goods are dispatched. Any email sent to the customer beforehand is simply an acknowledgement of receipt – as opposed to acceptance – of the order. Shipping and Handling Shipping and handling costs are free with orders within the UK. Additional shipping charges are made for international orders, please contact us for details. Delivery Schedule Following payment, all orders received before 15:00 are dispatched the same day. Delivery is usually between 1-3 days for UK addresses and 5-8 days for international orders. However, please allow up to 30 days for all deliveries as problems and delays sometimes can occur due to circumstances that are beyond our reasonable control. Goods are shipped by post or carrier, by a reputable courier service such as Parcelforce Worldwide. Returns Policy To return goods you must adhere to the following policy: All items must be in the original packaging and complete with all box inserts and accessories. If you are not satisfied with your purchase you may request a refund or replacement by contacting us via e-mail or telephone within 7 days of the receipt of the order. After investigation of a complaint a refund will be issued within 30 days of cancellation. Customers may have to pay the cost of returning goods. All items must be returned within the following days: Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie which would be stored on your computer. Our site uses cookies to keep track of your shopping cart and store delivery details. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this site as cookies enable the shopping cart to function. The information collected in this way can be used to identify you unless you modify your browser settings. By using this site, you consent to the processing of data about you in the manner and for the purposes set out above. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. |